Information on the right of withdrawal for consumers
Right of withdrawal
You are entitled to withdraw your contractual declaration within two weeks, without the necessity of stating reasons for this, in text form (e.g. letter, fax, email) or - if the goods are delivered prior to expiry of the deadline - by returning the goods. The deadline shall commence upon receipt of the information regarding the right of withdrawal in text form, however, not prior to receipt of the goods by the recipient (in case of a repeated delivery of goods of similar kind, not prior to receipt of the first partial delivery), nor prior to Glamlevel S.L. having fulfilled its information obligations under article 246 section 2 in connection with section 1 subsections 1 and 2 EGBGB (Einführungsgesetz zum Bürgerlichen Gesetzbuche - Introductory Law to the German Civil Code) and its obligations under section 312e subsection 1 sentence 1 BGB (Bürgerliches Gesetzbuch - German Civil Code) in connection with article 246 section 3 EGBGB. The timely dispatch of the withdrawal declaration or of the goods shall suffice to meet the deadline.
Withdrawal by means of a withdrawal declaration in text form is to be directed to:
Glamlevel S.L.
Apartado nº 40
29660 Nueva Andalucía - Marbella
Málaga
Spain
Telefax: 0034 952 761 722
Withdrawal by means of returning the goods or returning the goods after a withdrawal by means of a withdrawal declaration in text form is to be directed to:
EVO Eitel & Volland GmbH
Max-Planck-Str. 25
70736 Fellbach
Germany
Consequences of a withdrawal
In case of a valid withdrawal, the performances already received by the parties must be mutually returned and any usufruct which may have been obtained (e.g. interest) must be restituted. If you are not able to return the performance received, entirely or in part, or only in a deteriorated condition, you insofar are obligated to compensate Glamlevel S.L. for the loss in value. This shall not apply for the permission to use the goods if the deterioration of the goods was caused only by their examination - in a way which would have been possible for you in a shop etc. You will furthermore be able to avoid your obligation to compensate for loss in value caused by the utilisation of the goods as intended, by not utilising the goods as your property and by avoiding anything which may impair their value. Goods which can be sent as parcels are to be returned at Glamlevel S.L.’s risk. You shall be obligated to bear the costs for the return shipment provided that the delivered goods are those you originally ordered, and provided that the price for the goods to be sent back does not exceed a sum of 40 Euro, or - if the price is higher - if at the time of withdrawal you had not provided the counter-performance or a contractually agreed partial payment. In all other cases, the return shipment shall be free of costs for you. Goods which cannot be sent back as parcels will be collected at your location. Obligations to restitute payments must be fulfilled within 30 days. For you, the deadline shall commence upon dispatch of the withdrawal declaration or of the goods, for Glamlevel S.L. upon their receipt.
Glamlevel S.L.
Additional information for our customers:
In the case of a valid withdrawal, Glamlevel S.L. provides you with a return form. The usage of this return form, however, is not a requirement for withdrawing from the contract or returning the goods.
However, if you make use of the return form you shall not bear the costs of the return shipment even if the delivered goods are those originally ordered and even if the price for the goods to be sent back does not exceed a sum of 40 Euro at the time of withdrawal or if at the time of withdrawal you have not provided the counter-performance or a contractually agreed partial payment. Consequently, in the case of a valid withdrawal the return shipment using the return form shall always be free of charge for you.
